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Web design & build — for Malaysian SMEs

Your business deserves a proper entrance.

We design and build custom websites for Malaysian SMEs — fixed packages from RM599, mobile-first, and made to turn visitors into WhatsApp enquiries.

RM599 RM1,099 RM1,599fixed website packages · custom systems quoted by scope

Fixed price

Project permit

Spec no. 001

Client
Malaysian SMEs
Structure
One-page to multi-page
Foundation
Mobile-first build
Entrance
WhatsApp CTA
Typical timeline
≈1–4 weeks · websites
Project fee
from RM599

One-time launch price. Initial launch setup — hosting, SSL, domain connection & first-year standard domain — included where applicable.

ContractorsKontraktorRenovationRenovasiCabinet makersPembuat kabinetWorkshopsBengkelElectriciansPerkhidmatan elektrikCCTV & securityCCTV & keselamatanCleaning servicesPerkhidmatan pembersihanTuition centresPusat tuisyenCafés & restaurantsKafe & restoranBeauty & wellnessKecantikan & kesihatanLocal retailKedai runcitHome servicesPerkhidmatan rumahProfessional servicesPerkhidmatan profesional

01 · The situation

Why a proper website still matters.

You already run your business on WhatsApp, Facebook and TikTok. That works — until a customer tries to seriously size you up.

A good website doesn't replace your WhatsApp — it feeds it. It gives people one clear, ownable place to understand what you do, then hands them to you in the app they already use.

  1. 01

    Enquiries live inside chat threads

    Serious customers message you on WhatsApp — then the enquiry sits between “good morning” texts and family group chats. Easy to lose, impossible to prioritise.

  2. 02

    Social media is rented land

    Facebook, Instagram, TikTok — the platform decides who sees your post, and when. A website is your own address that no algorithm can hide.

  3. 03

    Your information is scattered

    Prices in one post, photos in another, operating hours buried in captions. Customers shouldn't have to dig through your profile to understand what you sell.

  4. 04

    An outdated site is worse than none

    A slow, non-mobile website quietly tells customers you're not around anymore. Most will just move on to the next search result.

  5. 05

    First impressions happen on a phone

    Before a customer calls you, they will check you on their phone. What they find in those ten seconds decides whether they contact you — or someone else.

02 · Packages

Priced like a menu. Everything visible.

Three fixed website packages with everything visible — plus custom business systems when your needs go beyond a website. Pick what fits; if your workflow needs something more specific, we scope it properly before quoting.

Prints as a clean one-page PDF — share it with your partners.

Package finder — three quick questions

0/3 answered

Q1What content do you have ready?
Q2Where do customer enquiries end up today?
Q3What would help the business most right now?

Answer the three questions above — we'll point you to a package.

01

Starter

ONE-PAGE WEBSITE

A focused one-page website for businesses that mainly need one professional place online — what you do, where to find you, and how to contact you.

Best for: businesses that need to look credible online and make contact easy.

Launch setup included · 1-year standard domain · Hosting setup · SSL · Handover

  • Custom one-page website — no templates
  • Mobile-first, responsive design
  • Business introduction & services / products
  • WhatsApp button & click-to-call
  • Location / Google Maps link
  • Business hours section
  • Photo gallery presentation
  • Basic on-page SEO
  • Deployment & domain connection
  • Content organisation & tidy-up

RM599

Available

or ask about Starter
02

Business

RECOMMENDED

FULL WEBSITE + ENQUIRIES

A fuller website for businesses with more to show — multiple sections or pages, stronger service presentation, and a proper enquiry flow that reaches you instantly.

Best for: businesses with several services, projects or products that need more room than a single page.

Launch setup included · 1-year standard domain · Hosting setup · SSL · Handover

  • Everything in Starter, plus:
  • Customised visual direction
  • Multi-section or multi-page structure
  • Detailed services / product pages
  • About section
  • Project gallery / case-study layout
  • FAQ section
  • Structured enquiry form
  • Spam & bot protection
  • Instant owner notification (Telegram)
  • Stronger enquiry flow
  • Analytics-ready setup
  • Improved SEO structure

RM1,099

Available

or ask about Business
03

Premium

FLAGSHIPCurrently unavailable

WEBSITE + LEAD DASHBOARD

A complete business website plus a private owner dashboard — enquiries are stored, organised and ready to follow up instead of disappearing inside chat threads.

Best for: owners who want to manage website enquiries after they arrive, not just receive a notification.

Launch setup included · 1-year standard domain · Hosting setup · SSL · Handover

  • Everything in Business, plus:
  • Secure owner login
  • Private business dashboard
  • Enquiries inbox with customer details
  • Enquiry status tracking — NEW → WON
  • Internal notes, search & filters
  • CSV export
  • Quick WhatsApp & call actions
  • Basic dashboard analytics
  • Instant owner notification (Telegram)
Website enquiryValidation & spam protectionSecure storagePrivate dashboard
04

Need more than a website?

Custom Business SystemQUOTED BY SCOPE

For businesses that need software built around the way they actually work — not just a website. We map the workflow first, define exactly what the system needs to do, then agree the scope, timeline and price before development begins.

Best for: businesses managing orders, bookings, stock, customers, staff or other workflows that no fixed website package can cover properly.

These are examples, not a fixed feature list. Features vary by project — scope, timeline and price are agreed before development starts.

Domain, deployment and infrastructure requirements are confirmed in your custom quote.

See a Custom System demo

What a custom system can include

  • Inventory / stock management
  • Order management
  • Booking / appointment systems
  • Customer records
  • Quotation workflows
  • Staff / admin tools
  • Private operational dashboards
  • Customer or staff portals
  • Role-based access where required
  • Business-specific status workflows
  • Notification automation
  • Third-party integrations where practical
  • Custom reporting
  • Custom database-backed tools

Compare the 3 fixed website packages

Feature comparison between the Starter, Business and Premium packages
FeatureStarterRM599BusinessRM1,099PremiumRM1,599
Main outcomeProfessional online presenceFull website + structured enquiriesWebsite + lead management
Custom design (no templates)
Mobile-first responsive build
WhatsApp CTA & click-to-call
Maps link & business hours
Photo gallery
Basic on-page SEO
Multi-section / multi-page structure
About + project gallery / case studies
FAQ section
Structured enquiry form
Spam & bot protection
Instant owner notification (Telegram)
Analytics-ready setup
Secure owner login & private dashboard
Enquiry status tracking (NEW → WON)
Internal notes, search & filters
CSV export & quick actions
Typical build windowStarter — ≈ 1–2 weeks after contentBusiness — ≈ 2–3 weeks after contentPremium — ≈ 2–4 weeks after contentAfter we receive your content · target date agreed in step two · custom system timelines agreed after scope discovery

Need something beyond these packages?

Custom Business System — quoted by scope. Software around an operational workflow; we scope it before we quote it.

Discuss a Custom System

Package prices are one-time launch prices — the build plus initial launch setup: deployment, hosting setup, SSL, domain connection and first-year registration of one standard domain, where applicable. After handover, renewals, upgrades and future third-party costs are the client's responsibility. See Launch & Handover

Quoted separately

Beyond the packages.

Things we're often asked for that don't belong to any single package. Available for any tier — quoted plainly before any work starts, never bundled in quietly.

Ask about an add-on
  • 01

    Extra content pages

    More room beyond your package scope — additional services, branches or a fuller project gallery.

  • 02

    English + Bahasa Malaysia

    A bilingual content structure, so customers are comfortable in either language.

  • 03

    Logo touch-up for web

    Your existing logo cleaned up and exported crisp for screens — a tidy-up, not a rebrand.

  • 04

    Photo editing & direction

    Phone photos colour-corrected, cropped and arranged so the work itself looks its best.

  • 05

    Google Business Profile setup

    Your listing polished and properly linked to the new site — the other half of being findable.

  • 06

    Post-launch care plan

    Small updates handled for you after launch, on a simple arrangement agreed in advance.

The rule we work by: if it's not on the package list above, it's not in the price — and you'll never discover a surprise line item after launch.

03 · Process

Seven steps. No mystery.

You'll always know what's happening and what we need from you. Most of the work happens on our side. Websites typically complete 1–4 weeks after content; custom systems start after a proper scope chat.

  1. 01

    Choose a package

    Pick one of the three fixed website packages — or ask us which fits.

  2. 02

    Send your details

    A short form or a WhatsApp chat. About 15 minutes of your time.

  3. 03

    Content & direction

    We organise your photos, text and prices into proper content.

  4. 04

    Design & build

    We design and build the site. Typically one to two weeks.

  5. 05

    Your review

    You walk through the site and tell us what to adjust.

  6. 06

    Revisions

    We refine until it matches the direction we agreed on.

  7. 07

    Launch

    We deploy, connect your domain and hand everything over.

Timelines depend on how ready your content is — we'll give you a clear target date after step 02, and keep you posted if anything changes.

04 · Premium — included in RM1,599

Every enquiry, in one place.

Premium is not “more pages”. It's a complete website plus a private business dashboard — every customer enquiry collected, organised and ready to follow up, from one place.

  1. 1

    Customer enquires

    Someone fills in the enquiry form on your new website.

  2. 2

    Validation & spam protection

    The details are checked and obvious spam is filtered out automatically.

  3. 3

    Secure storage

    Every enquiry is recorded with its own ID and timestamp.

  4. 4

    Instant notification

    You get an owner alert on Telegram almost immediately.

  5. 5

    Private dashboard

    The enquiry sits in your business dashboard — searchable, filterable, exportable.

  6. 6

    Follow up

    WhatsApp or call the customer, then update the status.

Illustration — the private business dashboard included with Premium

Business Dashboard

This month

12

New

8

Contacted

4

Quotation sent

3

Won

Recent enquiries

Muhammad AmirNew

Aircond Servicing · Bukit Mertajam

8 minutes ago
WhatsAppView enquiry
  • Encik Rahim · Rahim Renovation

    Contacted
  • Puan Aminah · Aminah Katering

    Quotation sent
  • Mr. Lim · Lim Electrical

    Won

Conversion rate 25% · one owner login

New → Contacted → Quotation sent → Won / Lost — updated by you, right in the dashboard

Marketing demo — an example of what a Premium client's dashboard provides

  • No new software to learn — if you can use WhatsApp, you can use this.
  • Enquiries stop sinking in chat conversations.
  • One owner login — your business data stays private.

Your dashboard is set up with you during the project and handed over at launch — one secure owner login, yours alone.

05 · Launch & handover

Built, launched, then handed over.

Your package covers more than the build. For standard website projects, Gerbang Studio handles the initial deployment, hosting setup, SSL, domain connection and one year of standard domain registration where applicable. Once the project is complete, the relevant accounts and access are handed over to you.

Initial launch

  • Website build according to package
  • Production deployment
  • Hosting setup
  • SSL / HTTPS
  • One standard domain for the first year
  • Domain connection
  • Technical handover

For eligible website packages. Custom Business Systems confirm domain, deployment and infrastructure requirements in the custom quote.

After handover

Client responsibility

  • Domain renewal after the included first year
  • Paid hosting upgrades if later required
  • Third-party subscriptions/services
  • Ongoing maintenance and future changes unless separately agreed

Also not included after handover

Paid APIs, paid email services, paid plugins/themes/apps, database or storage upgrades, third-party subscriptions and licences, e-commerce/payment-provider fees — any future recurring third-party cost is the client's responsibility.

Google Search setupBasic technical search setup is included at launch — sitemap, robots.txt, canonical URLs, Search Console setup and sitemap submission.

There is no compulsory monthly Gerbang Studio maintenance fee after handover.

Client-owned infrastructure: where practical, the domain registrar, DNS, hosting, repository, database and analytics accounts belong to the client/business — Gerbang Studio configures and manages them during development, then hands over the relevant ownership and access at launch. We will never ask you to permanently share your personal passwords.

Where a suitable free hosting tier is used, there may be no hosting charge while the project remains within that provider's limits. If paid capacity or services are required later, those charges are borne by the client.

Client setup

You stay the owner. We handle the setup.

For standard website projects, you only need to create and verify your Cloudflare account and invite Gerbang Studio. We handle the deployment, DNS, SSL and technical configuration.

View client setup guide

About 3–5 minutes · No technical setup required

06 · Selected work

Selected work — live demos & concepts.

Demo projects · not client work

These are demonstration projects created by Gerbang Studio to show different scopes and design directions. They are not client work unless explicitly stated — every name, business and result below is fictional.

Sugarcloud Bakehouse demo website — bakery homepage

Sugarcloud Bakehouse

Starter · RM599 demo

A focused bakery website that still feels polished, branded and mobile-first — proof that a small business doesn't need a large multi-page build to look professional.

Demo project — built by Gerbang Studio

Visit live demo
Lereng & Leaf demo website — landscaping services homepage

Lereng & Leaf

Business · RM1,099 demo

A landscaping business website with a fuller multi-page structure, proper service presentation, project work and a conversion-focused enquiry flow.

Demo project — built by Gerbang Studio

Visit live demo
Rimbun Groundworks demo website — contractor services homepage

Rimbun Groundworks

Business · RM1,099 demo

A service-led contractor demo showing detailed service scopes, projects, coverage and enquiry paths built to convert.

Demo project — built by Gerbang Studio

Visit live demo
Apex Auto Detailing demo website — car detailing homepage

Apex Auto Detailing

Business · RM1,099 demo

An automotive detailing demo with a strong industry-specific visual direction, service hierarchy and work presentation.

Demo project — built by Gerbang Studio

Visit live demo
Kaki Cetak demo — custom business system with catalogue and orders

Kaki Cetak

Custom Business System demo

An interactive fictional studio concept demonstrating how a custom system can go beyond a normal marketing website — including catalogue/stock states, customer interactions, commissions/bookings and staff/admin workflows.

Demo project · fictional business · not client work

Visit live demo
BURGER demo — interactive burger builder with a custom painted visual system

BURGER — A Kinder Burger World

Custom · Interactive Experience

A playful interactive web experience built around a custom painted visual system. Visitors can build, reorder and save their own burgers using a tactile ingredient-based interface.

Demo project — built by Gerbang Studio

Visit live demo

Premium · RM1,599

FLAGSHIP

No public Premium demo yet — we won't invent one. The dashboard walkthrough below shows exactly what the RM1,599 package includes.

See the dashboard explanation

Need something outside the usual website scope? We also build bespoke interactive experiences, configurators and web tools.

Jati & Co. — a concept for a cabinetry studio.

Concept project · not client work

A fictional brand we designed to show the standard we build at — custom cabinetry and interior joinery, the kind of business whose work deserves better than a Facebook album.

Fig. 01 — Kitchen cabinetry concept
Fig. 02 — The workshop story
Visual direction
Warm walnut, brass accents, generous serif type — craft you can feel through the screen.
Structure
Project gallery front and centre, services explained in plain language, enquiry kept one tap away.
Built as
A concept study — our standard demo, not client work. No invented results, no invented clients.
Fig. 03 — Joinery detail

Imagine this standard — with your business's name on the door.

Start Your Website

07 · The studio

Small studio, straight answers.

Gerbang Studio is an independent, online-only web design studio serving Malaysian SMEs. Deliberately small: the person you WhatsApp is the person who designs and builds your site — not a sales team, not an outsourced hand-off.

That shape has consequences, and we think they're good ones. Quotes are plain. Timelines are honest. If a request doesn't fit your package — or doesn't make sense for your business at all — you'll hear it directly, before you spend a ringgit.

We keep the client list short so each project gets proper attention, and we'd rather turn work away than rush yours out the door.

Studio recordOnline · MY
Studio
Online-only — serving Malaysian SMEs
Registration
SSM-registered Malaysian business
Languages
English · Bahasa Malaysia · Manglish
Model
3 fixed website packages + custom systems quoted by scope
Replies
Usually within one working day
Clients at a time
A few — on purpose

One person designs it. The same person builds it. You always know who you're talking to.

08 · FAQ

Asked by business owners like you.

Straight answers, no fine print. If your question isn't here, ask us on WhatsApp.

18 answers

Filter by topic

Project policy

Gerbang Studio works with businesses and projects that align with our studio values. We do not take on projects primarily promoting or selling alcohol, tobacco, cigarettes, vape or nicotine products, non-halal meat or food, gambling or betting, adult sexual products/services/content, illegal drugs, or closely related products and services.

If you're unsure whether your project fits, you're welcome to ask before submitting a full brief.

09 · Start

Ready when you are. Truly.

Tell us about your business — the good and the messy. We'll reply with honest next steps, and there's no obligation to proceed.

01We read it properly — you'll never get a copy-paste reply.

02We reply on WhatsApp with what we'd recommend and why.

03You decide in your own time. No pressure, no follow-up spam.

Now bookingReplies usually within one working day

Prefer talking? WhatsApp us directly

Berbual dalam Bahasa Melayu? Boleh saja — klik di sini.

One page — tick items off as you gather them.

Point a phone camera here — opens WhatsApp

Reading this on a computer? Scan it with your phone — it opens our WhatsApp with the greeting already typed.

Project enquiry — takes about 3 minutes

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By sending this enquiry, you acknowledge Gerbang Studio's project policy.

Online studio · WhatsApp-friendly · You own everything at launch